1. Shipping Locations: We offer shipping services exclusively within Australia, covering all destinations nationwide.

  2. Processing Time: Orders are processed within 1-2 business days after receipt.

  3. Shipping Method: We utilize Australia Post, a trusted shipping carrier in Australia, for delivering your packages.

  4. Shipping Cost: The shipping cost is calculated based on package weight, dimensions, and destination. Prices vary and will be displayed during checkout.

  5. Tracking: We provide a tracking number from Australia Post, allowing you to monitor your package’s progress.

  6. Delivery Timeframe: Packages typically arrive within 2-7 business days after shipping, depending on the destination and Australia Post’s delivery schedule.

  7. Packaging: We ensure secure packaging to protect items during transit according to Australia Post’s guidelines.

  8. Insurance: Shipping insurance is included through Australia Post to cover loss or damage during transit.

  9. Returns and Exchanges: We have a straightforward returns and exchanges policy. Contact us within the specified timeframe for assistance with Australia Post’s return process.

  10. Delivery Address: Please provide an accurate and complete delivery address during checkout to avoid delays or undeliverable packages as per Australia Post’s requirements.

  11. Customs and Duties: No customs duties or import taxes apply for domestic shipments within Australia using Australia Post.

  12. Customer Support: Our customer support team is available for any questions or assistance you need regarding your shipment with Australia Post.

Please note that specific prices for shipping using Australia Post will be provided during the checkout process, as they are based on package details and Australia Post’s rates.